Last updated January 17, 2026
These Terms & Conditions (“Terms”) govern your access to and use of this website and the purchase of products from Terra Incog Gear Corp, doing business as Terrain Unknown (“we,” “us,” or “our”). By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or purchase our products.
You must be of legal age in your jurisdiction to make a purchase from our website. By using this site, you confirm that all information you provide is accurate, complete, and current. You agree not to misuse the website, engage in fraudulent activity, or interfere with the operation or security of the site.
All products are offered subject to availability. Our products may be produced in limited quantities and small batches. We reserve the right to limit quantities, discontinue products, or modify product specifications at any time without notice. We make reasonable efforts to accurately display product descriptions, specifications, and images. However, minor variations in color, materials, finishes, or appearance may occur due to manufacturing processes, lighting conditions, or screen displays.
All prices are listed in the currency shown at checkout. Prices do not include applicable taxes, duties, customs fees, or import charges unless explicitly stated. You are responsible for any taxes, duties, or fees imposed by your local authorities. We reserve the right to correct pricing errors and to cancel or refuse orders affected by such errors. Payment must be authorized at the time of purchase.
We currently ship to Canada and the United States. International orders outside of North America may be accepted on a case-by-case basis and may be subject to variable shipping rates, customs delays, and additional fees. Shipping times provided at checkout are estimates only and are not guaranteed. Processing times and delivery times may vary due to carrier delays, customs processing, weather conditions, or other factors beyond our control. Customers are responsible for providing accurate shipping information. We are not responsible for delays, losses, or additional costs resulting from incorrect or incomplete address details. Further details are outlined in our Shipping & Returns Policy, which forms part of these Terms.
Returns are accepted within 30 days of delivery, provided the item is unused, unworn, and returned in its original condition. Customers are responsible for return shipping costs unless the product is determined to be defective. Certain items may be marked as final sale and are not eligible for return. Full details are available in our Shipping & Returns Policy, which is incorporated into these Terms.
We warrant that our products will be free from manufacturing defects at the time of delivery. This limited warranty does not cover:
If a manufacturing defect is confirmed, we will, at our discretion, offer a repair, replacement, or refund.
Our products are designed as apparel and gear. Outdoor, field, and environmental use inherently involves risk. By purchasing and using our products, you acknowledge and accept all risks associated with their use. Our products are not safety equipment and do not replace professional training, judgment, or protective gear.
To the maximum extent permitted by law, our total liability for any claim arising from or related to your purchase or use of our products shall not exceed the purchase price paid for the product. We are not liable for any indirect, incidental, consequential, or special damages, including loss of use, loss of profits, or personal injury arising from the use or inability to use our products.
All content on this website, including but not limited to text, images, designs, logos, and product concepts, is the property of Terrain Unknown and may not be copied, reproduced, or used without prior written permission.
Our website and operations may rely on third-party services, including payment processors, shipping carriers, and ecommerce platforms. We are not responsible for the actions, errors, or failures of these third parties.
We reserve the right to update or modify these Terms at any time. Changes will apply to future orders only and will be effective upon posting on the website.
These Terms are governed by and construed in accordance with the laws of the British Columbia, Canada, without regard to conflict of law principles.
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect. These Terms, together with our Shipping & Returns Policy and Privacy Policy, constitute the entire agreement between you and Terrain Unknown regarding the use of our website and the purchase of our products.